How to use the Whisper Service

Via SMS

1. Find the Whisper page of your organisation, and find their SMS prefix
2. Text the prefix + your message to 07860 021 323 (e.g. "SWG1 There is a problem")
3. You will receive confirmation that your message was received
4. You can reply to any responses you receive to offer more information to your report

Your mobile number will remain anonymous, and will only be used by the system to notify you of any response to your report.

Via the Web Form

1. Find the Whisper page of your organisation, and find their Whisper form link
2. Fill in the form to submit a new report
3. You will be given a unique chat URL through which you can respond to any responses you receive to your report

You can enter your email address if you wish to be notified when your report receives a response. Your email address will remain anonymous, and will only be used by the system to notify you of any response to your report.