Christmas Opening Hours
Over the Christmas period, we will be closed from 12.30pm on Tuesday 24th December, re-opening at 10am on Thursday the 2nd January 2020.
If you or someone you know is at risk of immediate harm, please call 999.
If you or someone you know are having suicidal thoughts, please contact Papyrus Hopeline for advice and support.
If you suspect an incident of grooming, please contact CEOP via their reporting routes online.
Alternatively, if your query is not urgent please email us on firstname.lastname@example.org and we will respond on our return.
We'd like to take this opportunity to wish everyone a very Merry Christmas and a Happy New Year!
Supporting professionals working with children and young people
Co-funded by the European Commission, The Professionals Online Safety Helpline (POSH) was set up in 2011 to help all members of the community working with or for children in the UK, with any online safety issues they, or children and young people in their care, may face. So if you work with children and young people, we're here to help you.
Latest Helpline Articles
We all have an online reputation. What’s yours?
If you use the internet, you've got an online reputation (or digital footprint). Knowing what's out there and how to control it is important for everyone. This is how you do it.
20th January 2020
Staying safe on Xbox – 5 in 5
Five tips, five minutes, high five. If your kids are playing Xbox, take five minutes now to understand how you can keep them safe and clued up when they're gaming.
13th January 2020
How to handle sexting incidents as a parent or teacher
It might feel like your worst nightmare, but sexting happens and if it goes wrong, the young people in your life need you to have the knowledge and resources to support them. This article will give you both.
6th January 2020
Staying safe on PlayStation – 5 in 5
Five tips, five minutes, high five. Get to grips with gaming with our quickfire guide to staying safe on PlayStation.
30th December 2019