Professionals Online Safety Helpline

A free helpline supporting professionals working with children and young people with any online safety issues they face

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Christmas Opening Hours

Over the Christmas period, we will be closed from 12.30pm on Tuesday 24th December, re-opening at 10am on Thursday the 2nd January 2020.

If you or someone you know is at risk of immediate harm, please call 999.

If you or someone you know are having suicidal thoughts, please contact Papyrus Hopeline for advice and support.

If you suspect an incident of grooming, please contact CEOP via their reporting routes online.

If a child is in need of support following an incident, please contact Childline or The Mix.

Alternatively, if your query is not urgent please email us on helpline@saferinternet.org.uk and we will respond on our return.

We'd like to take this opportunity to wish everyone a very Merry Christmas and a Happy New Year! 

Supporting professionals working with children and young people

Co-funded by the European Commission, The Professionals Online Safety Helpline (POSH) was set up in 2011 to help all members of the community working with or for children in the UK, with any online safety issues they, or children and young people in their care, may face. So if you work with children and young people, we're here to help you.