Phishing Flowchart

Use our guide to check if the email you received is genuine or not

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What is phishing?

Phishing is a cyber-crime, usually committed by sending fraudulent emails. Criminals attempt to obtain information from a user by directing them to click links and provide personal information (such as passwords and bank details).

The emails (and websites) are typically designed and stylised to look like a genuine email from a legitimate sender, which is why some people can be tricked by them.

How do I know if an email is phishing?

As cyber-criminals and their tactics become increasingly sophisticated, it can be difficult to determine whether an email is genuine or not.

There remain some tell-tale signs that an email is an attempt at phishing, though.

That's why we've created our Phishing Flowchart - to help you determine whether an email you have received is genuine or not.

Remember, none of these tips are bullet-proof and a genuine email may contain suspicious elements. Practice common sense and if you're ever unsure, contact the sender via the phone number or email address listed on their website.

Download the Flowchart

If you need any more help with cyber crime and phishing in particular, we've got plenty of information in our dedicated Phishing Tackle area.