Professionals Online Safety Helpline Annual Report 2023

The analysis of the helpline between 2022 and 2023 is drawn from the cases recorded over a year and considers both quantitative and qualitative data to explore how the service is used and the nature of enquiries.

Included in this analysis are:

• Volume of calls
• Nature of calls
• Location and profession supported
• The breadth of incidents the helpline supports

The analysis is based upon 2,678 cases taken between 01/09/2022 and 31/08/2023