Terms & Conditions

All our terms and conditions in one place

Service User Agreement

Relating to the provision of Schools Internet Services.

Download Service User Agreement (PDF)


  1. Definitions and Interpretations
  2. Provision of Services
  3. Use of Services
  4. Service Levels
  5. Term of the Services
  6. Supplier Equipment
  7. Service User's Hardware
  8. Access to Premises/Staff
  9. Payment
  10. Maintenance
  11. Term and Termination
  12. Intellectual Property Rights
  13. IPR Indemnity
  14. Data Protection
  15. Confidentiality
  16. Warranties
  17. Limitation of Liability
  18. Dispute Resolution
  19. Change Control Procedure
  20. General

THIS AGREEMENT is made on the date set out in the Key Information.


1. SOUTH WEST GRID FOR LEARNING TRUST LIMITED an English company (company number 5589479) and a charity (charity number 1120354) whose registered office is at SWGfL, Belvedere House, Woodwater Park, Pynes Hill, Exeter, EX2 5WS ("SWGfL");


2. A SERVICE USER, as described in the Key Information.


Get in Touch

Latest from your Schools Internet Service

Important Documents