From the team at SWGfL, we would like to wish you all a very happy holiday. Our services have outlined below what opening hours are taking place throughout the Christmas period. Please refer to the timings and advice below if you need support throughout this time.
General SWGfL Mailboxes
The email mailboxes for 360, Online Safety, BOOST, UKSIC Enquiries, , Online Safety Training, ProjectEVOLVE, Whisper, AMS, Reputation Alerts, Schools Internet Services and Edtesa will be out of hours between 5:00 pm 22nd December - 9:00 am 3rd January.
Professionals Online Safety Helpline
Over the holiday period the helpline will be closed from 4pm on Thursday the 22nd December, re-opening at 10am on Tuesday 3rd January. Please note that during this time, the team will not be responding to reports. If you or the person you are helping are at immediate risk of harm please contact the police on 999.
During this time, you can also find further guidance from POSH, here.
Report Harmful Content
Over the holiday period, Report Harmful Content will be closed from 4pm on Thursday the 22nd December, re-opening at 10am on Tuesday 3rd January. Please note that during this time the Report Harmful Content team will not be responding to reports. If you or the person you are helping are at immediate risk of harm, please contact the police on 999. You can also use REIYA, the online chatbot on the Report Harmful Content website for additional support.
Revenge Porn Helpline
The Revenge Porn Helpline will close for the holidays on Thursday 22nd December at 4pm and will reopen on Tuesday 3rd January at 10am. As with our other helplines, the Revenge Porn Helpline will not be responding to reports during this time, however, if you need advice on what to do if your intimate images have been shared without your consent; if you are being threatened with the sharing of intimate images; or if you are a victim of sextortion, there are links to associated support services at: www.revengepornhelpline.org.uk. You can also use REIYA, the online chatbot on the Revenge Porn Helpline website for additional guidance and support.
Throughout this time, you can also use StopNCII.org which is a free global tool to help prevent intimate images from being shared online.
As noted above, our services will be back to support you in early January. In the meantime please visit any of the above websites for information and advice. You can also visit our website to find more supportive services and resources. We wish you the best during this time and will be back to support your online safety needs soon!