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SWGfL Data Processors

A list of our data sub-processors

  1. Legal
  2. Data Protection Compliance
  3. Data Processors

Vendor

What they do for us

Location

Microsoft Azure and Office 365Store data about our clients and employees provide email system and business toolsUnited Kingdom
GoogleDriveUKSIC doc storage + ProjectEVOLVE. Non-corporate, access to be revoked, with remaining use only for ProjectEVOLVEGlobal
ZendeskCustomer service and ticketing system, stores highly sensitive details of victim cases, email address of contacts, including victims, cases notes made by practitionersDublin
SalesforceCustomer relationship manager software. Stores customer contact details and subscription informationUK
Google AnalyticsTracking user behaviour on all SWGfL owned websites through cookie dataEU
CloudallyUsed as a tool to manage backup of data on SalesforceEU or adequacy approved location
IONOSHosting providerUK
TextAnywhereSMS gateway provider, handle personal telephone numbers and textUK/EEA unless Adequacy
SendGridEmail gateway providerLocated in the US, but uses a UK addendum.
Amazon AWSCloud hosting providerIreland
Eventbrite US