Opportunity: Customer Service Coordinator

Reporting ToCustomer Support & Operations Manager
Salary£19,236 pro rata – full time and part time role considered
Contract TypeFull time
Working Hours37 hours per week
Closing Date31/12/2021
Interview DateTBC

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* Please note we will only keep your details on record for up to one year

The Customer Service Advisor will join a small dedicated team to further enhance the quality of engagement that we have with our customers. They will be a natural communicator, well organised and driven. A passion for customer service and attention to detail, they will be articulate, confident and professional in their communications, ensuring we create and deliver a thoroughly professional and effective service.

Company Benefits

  • Ongoing support and training;
  • Substantial leave allowance progressing to 25 days in second year of service and 30 in third year of service, plus bank holidays;
  • Pension with generous contributions from SWGfL;
  • Modern office with free on-site parking;
  • Other benefits for you and your family including:
    • Annual flu jab, voluntarily available for all staff;
    • Medical and healthcare benefits including dental, optical, chiropody and therapy treatments including physiotherapy, plus many more health and wellbeing services;
    • Online employee discount platform, saving you money on everything from groceries to holidays, fashion and electronics;
    • Cycle to Work Scheme
  • Enhanced family friendly policies

Download Job Specification

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