Opportunity: Communications Officer (Helplines)

Reporting ToEngagement and Partnerships Manager
Salary£23,000 - £25,000
Contract TypeFull time
Working Hours37 hours per week
Closing Date04/11/2021
Interview Date9th-10th November 2021

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* Please note we will only keep your details on record for up to one year

SWGfL are a charitable trust dedicated to empowering the safe and secure use of technology through innovative services, tools, content and policy, all over the world. We have a global reputation in online safety, shaping curriculums in the UK and beyond for over 15 years. We are proud to be a world leader in online child safety, a founding member of the UK Council for Child Internet Safety as well as an advisor to Governments and the lead partner in the UK Safer Internet Centre.

Under the SWGfL umbrella, we run three helplines; Professionals Online Safety Helpline (POSH), Revenge Porn Helpline (RPH) and Report Harmful Content (RHC). This post will be responsible for leading on the communications and media for these services.

The Revenge Porn Helpline is the only support service for people in the UK affected by the sharing of intimate images without consent. Report Harmful Content Online is the first of its kind globally and aims to support UK residents who have experienced or witnessed harm online. The Professionals Online Safety Helpline support professionals working with children in the UK with online safety issues they or the children they’re working with face. All 3 helplines work at the forefront of the online safety space and, as such, consult regularly with government and UK and overseas partners. We participate in a wide range of broadcast and online press and produce relevant social media campaigns across our channels. Our priority is always to raise awareness of issues relating to online harms and the support the helplines can provide, keeping everyone safer online.

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