About SWGfL

Andy Coghlan

Is a business growth and marketing expert, focused on helping business owners and leaders grow by delivering better customer experiences throughout the customer journey. Andy is now making it his mission to help businesses, and their agency partners truly harness the unique power of online reviews to generate more sales.

Andy is a lifelong Gloucester Rugby fan; he loves to travel and explore new places – both home and abroad. Andy loves fuelling his knowledge through reading and having intelligent and thought-provoking conversations about life, the universe, and everything.

Holly Porter

Holly is a marketing and business development professional with experience of working in commercial, membership and not for profit organisations. She is Executive Director, Markets & Opportunities at the Chartered Insurance Institute, the professional body for insurance and personal finance where she leads on corporate engagement, international development and marketing. Prior to this, she was Managing Director – Institute at BCS, The Chartered Institute for IT, responsible for membership, community and professional standards.  In her earlier career she worked for GS1 UK, a global data standards organisation, where she was Chief Marketing Officer & Membership Director and at Wincanton plc as Marketing & Communications Director.

John-Orr Hanna

John-Orr Hanna has over two decades experience in the design and delivery of public safety and related solutions.   His experience includes advising governments on policy and technology applications in the online safety space, through to delivering intelligence solutions to the world's largest social media platforms.  Consistently focused on a safer internet for all regardless of where in the world they access it.

Whilst at PA Consulting Group he helped to establish the Vulnerabilities Service line.  The first professional services company with a dedicated function focused on online harms.  AS part of this he worked to shape the early set of technical Weprotect initiatives, in direct support of the then UK Prime Minister David Cameron.

Most recently he was Chief Intelligence Officer at Crisp Thinking (now known as Resolver), responsible for global partnerships with Tier 1 social media companies, with a second remit across Government Affairs (US/UK/EU).  Crisp/ Resolver is the largest commercial provider of threat intelligence to the global social media sector.  He led a team of 100+ threat analysts covering a broad range of global online harms:

• Child Endangerment
• Hate Speech
• Livestream Threats
• Harassment
• Suicide and Self-Harm
• Graphic Violence
• Mis and Dis Information - across Medical/ Elections and wider Geo-political

Recent Publications:

• Weprotect - Lead Author - Inaugural Global Threat Assessment 2018
• European Union: Digital Services Action - Drafting Committee Member - EU DSA: Code of Practice on Disinformation 2022
• World Economic Forum - Drafting Committee - Typology of Online Harms 2023

Karuna Nain

Karuna Nain is an online safety expert with two decades experience in the intersection of online safety, policy, government affairs, and communications. She recently served as the Director, Global Safety Policy at Facebook / Meta working on issues of child online safety and well-being, women's safety, and suicide prevention. At Meta, Karuna partnered with SWGfL to launch StopNCII.org to help victims of non consensual intimate image abuse.

Karuna has also worked at the U.S. Embassy in India, Ernst & Young, India’s first 24x7 news channel, New Delhi Television and German Broadcaster, Deutsche Welle. She is a graduate of St. Stephen’s College, University of Delhi, India and has completed her post-graduate studies from Albert Ludwigs University, Freiburg, Germany; University of KwaZulu Natal, Durban, South Africa and Jawaharlal Nehru University, Delhi, India with a German Academic Exchange (DAAD) scholarship.

Robert T J Bond

Robert Bond has over 45 years' experience advising national and international clients and charities on regulatory and compliance requirements, in particular Data Protection and AI.

Robert is admitted as a Solicitor and a Notary Public in England & Wales and is an Industry Commissioner for the UK Data & Marketing Commission. He is certified as a Compliance & Ethics Professional and is also a Chartered IT Professional, a Companion of the British Computer Society, a Fellow of the Society of Advanced Legal Studies and an Honorary Member of the Chartered Institute of Export & International Trade.

Mark Perry

Mark was most recently a Senior Executive Partner working at Gartner providing strategic insight and guidance across various IT domains to national and global organisations and leveraging his 45 years' experience in the Information Technology industry. He has a very broad understanding of leadership and technical disciplines across the solutioning lifecycle in particular around Systems Engineering and Enterprise Architecture and has worked in both client/end-user and Service Integrator/Provider and consultancy organisations. Mark started his career as a software/hardware designer/developer and later technical management and architecture leadership roles ranging in scope from specific transformation and solutioning programmes through national accounts to global enterprises. He has always focused on providing an effective mix of vision and rigour ensuring business opportunities and goals are understood and translated, and then driving the design and guidance/governance of the required business solutions - in some cases he performed this work ‘hands on’ and in others was the prime mover in implementing the EA capabilities themselves.

Mark joined Gartner from DXC (formerly CSC) where he was the Chief Architect for Public Sector UK&I responsible for client architectural solutioning, transformation and innovation initiatives. Before joining CSC Mr Perry had performed a number of senior EA, Trusted Advisor, CTO, Chief Architect and Senior Engineer roles across a variety of industries with Hewlett Packard, EDS, Argos, Cap Gemini, Maersk, Legal & General, Siemens, Ultra/Dowty, Varian and Thales/Philips.

Sarah James

Sarah is a data & analytics leader, educator and transformation expert with 23 years’ experience across industries including Utilities, Financial Services, Retail, Tech and Consulting. She has served as Head of Data & Customer Analytics for a global technology company, designing and building their centralised data strategy & platform to deliver value-adding customer insight.

Sarah is also an ILM qualified executive coach and mentor. An empathetic leader, who builds and empowers highly motivated teams in fast-paced, delivery focused environments, guiding through periods of change and transformation.

Sarah currently works as a Research and Advisory analyst for Gartner, the world's leading research and advisory company.  Here she advises C-suite leaders and their teams in every industry around the world including 76% of the Global Fortune 500, in both public and private sectors. She is a regular conference speaker and publishes thought-leading research in her field.